07543 310774
The essential 'small print'
Important documents
Essential reading ahead of making a booking - and will also be sent to you via the doggie dashboard.
We were inspected in July 2025 and received the maximum rating possible for a new venture - four stars. 4 and 5 star bandings are reserved for those with higher levels of training and service provision. After 2 years in business we will be reinspected and rated again. This is the normal route of passage for reaching 5 stars... it takes time!
Training Certificates
Marie is trained to OFQUAL level 3 dog health and first aid - and has also undertaken further face to face training in Canine CPR and emergency first aid. This was under the Vet Sophie Bell of Animal Love PEt First Aid. Johnny and Cerys are in training!
Health and Wellbeing Information
Ahead of taking a booking we need to understand your dog(s) and what they will need to support their health and wellbeing. The more accurate information we have, the better prepared we are - and better experience our guests enjoy.
The form on the link is an essential prerequisite requirement for all dogs.... and may be completed with no commitment to book
We invite dogs lovingly into our family home and we expect owners to be honest about their dog(s) when making a booking. Failure to declare any of the following presentations or behaviours will lead to an early termination of a boarding arrangement and with no refund. All we ask for is your honesty - as this is our family home....
Acceptance criteria for dog boarding;
We are unable to accommodate the following;
Any breed listed under the Dangerous Dogs Act 1991. This includes dog hybrids – i.e. Wolf Hybrids, registered under the Dangerous Wild Animal Act 1976.
Aggressive, unruly or untrained dogs presenting with consistently undesirable behaviour
Dogs or puppies that are not house trained
Regular soiling or incontinence (urine or faeces) inside our family home
Chewing of furniture at our family home
Dogs persistently barking inside our family home or garden
Active infectious diseases eg Kennel Cough or untreated infections observed or declared on arrival.
Dogs within 4 weeks of their Kennel cough vaccine or booster – this is a live vaccine and the dog can infect others so cannot be boarded in this period. Note - We do not insist on having the vaccine.
Dogs requiring constant supervision who cannot be left occasionally for approximately 3-4 hours – whilst we want to provide as much company as possible, we do need to go out from time to time. We do not regularly leave dogs for very long at all.
Strong dogs pulling heavily on leads who are not allowed off a lead (for personal medical reasons).
Certain breeds and strengths/sizes of dogs; XL Bully, Rottweiler, Bullmastiff, Pitbull, Doberman, German Shepherd and very large breeds
PRIVACY AND DATA
The Salisbury Dog Retreat takes the privacy of information very seriously.
ICO Registsred named Data Controller : Marie Roberts
Please use the contact form to request a copy of our privacy policy.